We keep this simple: our website uses only the essential cookies required to function. We do not use advertising cookies, tracking cookies, or third-party analytics.

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owner.

Cookies can be "session cookies" which are deleted when you close your browser, or "persistent cookies" which remain on your device for a set period of time.

2. How We Use Cookies

The Seraphina Oracle website (seraphina-oracle.co.uk) uses a minimal number of cookies. We do not use cookies for advertising or behavioural tracking, and we do not share cookie data with third parties for marketing purposes.

The cookies we use fall into two categories:

3. Cookies We Use

We do not set any first-party tracking or analytics cookies. We do not use Google Analytics, Facebook Pixel, or any similar tracking technology.

4. Cookies We Do Not Use

To be clear about what we do not do:

5. Managing Cookies

Because we only use strictly necessary and payment-related cookies, there is no cookie consent banner on this website — under UK GDPR and PECR, consent is not required for cookies that are strictly necessary for a service you have requested.

You can control and delete cookies through your browser settings. Please note that disabling cookies may affect your ability to complete a subscription purchase. Here are links to cookie management instructions for common browsers:

6. Third-Party Services

Our checkout is powered by Stripe. When you click through to pay, you are directed to Stripe's secure payment pages, which operate under their own cookie and privacy policies. We encourage you to review Stripe's Privacy Policy and Stripe's Cookie Policy for full details.

Our messaging service is delivered via Twilio (SMS/WhatsApp). Twilio does not set cookies on our website.

7. Changes to This Policy

We may update this cookie policy from time to time, for example if we add new features to the website. The date at the top of this page indicates when it was last updated. We will notify you of significant changes via the service.

8. Contact Us

If you have any questions about how we use cookies, please contact us:

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data rights are not being respected.

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Esna Ltd trading as Seraphina Oracle · Registered in England and Wales · Company No. 17052978